Dear Clearwater Housing Authority Landlord (or Participant)

Clearwater Housing Authority (CHA) is implementing precautionary measures to promote a healthy work environment and do our part to help prevent the spread of COVID-19.

Effective Monday, March 30, 2020 our central offices are closed to the public. During this time, all regular appointments and processes will be conducted via U.S. mail. In addition, CHA now has a drop box outside of our front door, located at 28050 U.S. Hwy 19 N, Suite 103, Clearwater FL 33761.

  • Annual re-exams will continue; paperwork will only be accepted via mail or placed in the drop box.
  • Interim re-exams will continue; paperwork will only be accepted via mail or placed in the drop box.
  • Clients can call-in to speak to a specialist or can mail or place documents in the drop-box.

Please forward all questions, concerns and issues to our office in writing at:
Clearwater Housing Authority
P.O. Box 14807
Clearwater, FL 33766

For your convenience, you may also fax or email your concerns to
HCV Fax : (727) 446-3462
Landlords : Linfo@clearwaterhousingauth.org
Participants : HCVParticipant@clearwaterhousingauth.org
Portability : HCVPortability@clearwaterhousingauth.org
Payments : HMS PAL, www.hmsforweb.com/pal/login.php

We will continue to monitor this situation closely and are committed to ensuring our core operations and business remain fully operational and ready to serve you.

While we are always there for you via email/phone, we encourage you to utilize the various remote tools available especially the Centers for Disease Control (CDC) at www.cdc.gov to help keep you and your family safe.

For up to date information regarding CHA, please visit our website at www.clearwaterhousingauth.org.

Lastly, our staff will continue to work diligently to keep procedures running timely. However, you may experience delays in our processing times and issuance of payments. It is our goal to continue ensuring our core operations remain fully functional and ready to assist you.

Thank you,
Clearwater Housing Authority

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